Shipping, Returns, & Refund Policy

 Shipping Policy

 

At GorillaDistro.com, we strive to process and ship your order as quickly as possible. Please note that shipping times may vary and are estimated based on the availability of the products and the shipping destination.

 

Order Processing

 

Orders are processed within [1-2] business days. Once your order has been processed, you will receive a shipping confirmation email with tracking information.

 

Shipping Rates

 

Shipping rates will vary depending on the weight of your order and the shipping destination. The shipping rate will be calculated at checkout.

 

Shipping Methods

 

We ship via FedEx or UPS. We offer standard and expedited shipping options.

 

Delivery Time

 

Estimated delivery time for standard shipping is [5-7] business days. Estimated delivery time for expedited shipping is [2-3] business days.

 

Delivery Address

 

We ship to the address provided at the time of purchase. We are not responsible for delayed or undelivered packages due to errors in the shipping address provided, or issues with the carrier.

 

International Shipping

 

We currently do not offer international shipping for our products.

 

At [Retail Site], we stand behind the quality of our products and want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, please contact us within [30] days of receipt for a refund or exchange.

 

Eligibility for Refund

 

To be eligible for a refund, the product must be in its original condition and packaging. We will not accept returns for products that have been opened or used. Refunds will be issued in the same form of payment used for the original purchase.

 

Return Shipping

 

The customer is responsible for the cost of return shipping. To ensure the safe arrival of your return, we recommend that you use a traceable shipping method and retain your tracking number.

 

Processing Time

 

Please allow up to [14] days for us to process your return. We will notify you via email once your refund has been processed.

 

Exchanges

 

If you would like to exchange a product, please contact us within [30] days of receipt. We will do our best to accommodate your request, but please note that exchanges are subject to availability and discretion.

 

Contact Us

 

If you have any questions or concerns about our shipping or return policies, please contact us by email at sales@ccgorilla.com.